Consumer Industry
Gain rapid business benefits and stay ahead of the game in today’s constantly evolving consumer landscape with our vast consumer industry expertise and data, analytics, and technology services.
Our Value Contributions to Consumer Industry Clients
7.7%
revenue uplift
$1.8B+
costs
$1.4B+
profit uplift
Latest Thought Leadership
Using Analytics to Create Profitable Promotions
The tricky thing about offering promotions is that it’s a balancing act of driving market share and new customer acquisitions, while ensuring that your promotions are not negatively impacting your bottom line, damaging your brand, and/or becoming too predictable in the marketplace.
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Using Analytics to Create Profitable Promotions
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Innovating Vehicle Sales NOW
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Automotive Compliance Growing Even More Complex
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Analytics in the Lending Marketplace
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4 Methods to Boost Your F&B Operation’s Profits Using Advanced Analytics
Trusted Clients
Areas of Expertise
Turn complex auto industry challenges into simple, actionable opportunities for smarter manufacturing, operational efficiencies, customer engagement, compliance, and financials
Stay ahead of the competition in a highly-dynamic consumer landscape with a wide range of digital solutions and analytics from pricing to staffing
Harness advanced technologies to streamline supply chains, enhance operational efficiency, and respond effectively to changing market dynamics
Leverage technology to drive revenues, optimize operations, personalize guest experiences, and adapt to changing market dynamics
Unlock the full revenue & profit potential with advanced revenue management and marketing strategies at the core. Optimize pricing for excursions, dining, and onboard experiences to maximize profitability, while seamlessly managing inventory, yield and fares to maximize revenue.
Leverage digital technologies and data management strategies to improve clinical, financial, and operational outcomes, enhance patient and physician experiences, and be compliant with regulations
Leverage technology and analytics to grow revenue, build safer and smarter products, and enhance customer experience and retention
Client Success Stories
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Volume Planning
Volume Planning
Automotive Client
- Automotive client sought to improve strategic planning and optimize their sales mix in order to achieve a more actionable volume plan.
- Kaizen developed a dynamic scenario planning framework that enabled the client to gain a different sales mix, driving $150M+ profit uplift annually.
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Staffing Optimization Solution
Staffing Optimization Solution
Convenience Store Operator
- A US Top 5 Convenience Store Operator experienced erratic staffing – especially during the global pandemic – which was resulting in increased labor costs and decreased service levels.
- Kaizen designed, developed, and deployed a custom workforce planning optimization solution, which delivered a documented 4% labor cost reduction.
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Route Optimization
Route Optimization
Transportation & Logistics Provider
- A Transportation & Logistics provider struggled with its manual routing system and a driver supply shortage.
- Kaizen developed and deployed a Route Optimizer which improved routing flexibility, reduced overall miles driven, and generated a 21% profit uplift.
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Pricing Analytics
Pricing Analytics
B2B Food Distributor
- One of the largest B2B Food Distributors found that “Cost Plus” pricing was resulting in missed revenue and margin opportunities.
- Kaizen optimized and drove strategic price changes that reduced customer churn, resulting in a $70M revenue uplift and improved margins.
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Marketing & Customer Data Analytics Platform
Marketing & Customer Data Analytics Platform
Multimodal Transportation Services Provider
- One of the US’ largest Multimodal Transportation Services and Logistics Providers needed to gain better visibility across both Marketing and Customer and carrier-specific data, with the goal of making better and more effective Marketing decisions.
- Kaizen created a Marketing and customer-oriented data analytics platform that is delivering data-driven insights and recommendations worth 2% incremental annual profit.
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Legal Predictive Analytics and Reporting
Legal Predictive Analytics and Reporting
National Hospitality Brand
- National Hospitality Brand had key legal stats stored in multiple databases being managed by different teams. Compiling and organizing data was cumbersome, and static data visualizations needed improvement.
- Using the KaizenInsights Legal Predictive Analytics & Reporting offering built in AWS, Kaizen unified multiple data sources into one consolidated view with real-time, dynamic, and integrated visualizations, resulting in $1+M in data driven insights and 20% labor efficiency savings.
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Lead Scoring & Conversion
Lead Scoring & Conversion
Home Healthcare Provider
- National Home Healthcare Provider needed to improve lead conversion by identifying their highest quality leads, targeting their best markets first, and contacting the highest potential leads before their competitors could.
- Kaizen developed a machine-learning based solution to identify valuable customers and predict likelihood of prospect conversion to influence campaigns, resulting in a 5% revenue increase.
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Incentive Analytics
Incentive Analytics
Grocery Retailer
- A grocery retailer desired to improve their ability to assess the value of incentive contracts under different promotional strategies and required data and advanced analytics support.
- Kaizen identified the most profitable promotional strategy for each category and provided detailed underlying profit and share information, directly resulting in a 1% to 1.5% gross profit uplift.
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Guest Demand Forecasting
Guest Demand Forecasting
Destination Resort
- A premier resort needed to drive operating margin and increase visibility to customer demand
- Kaizen delivered a custom analytics solution that generated 2+% incremental margin annually through a combination of demand forecasting and analytically-driven F&B outlet open/close recommendations
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Enterprise Migration to Amazon OpenSearch
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Customer Lifetime Value
Our Promise
RAPID VALUE
- Rapid business benefits with Kaizen Agile approach
- AWS & Microsoft vendor certifications
- Rapid Cloud Migration Framework
- Foster continuous improvement
SEAMLESS EXECUTION
- Unmatched success in end-to-end execution
- Realization of value against evolving project challenges
- Experienced subject matter experts with both deep and broad skills
SUSTAINABILITY
- Flexible engagement models
- Automation and orchestration of work product in proprietary Kaizen Delivery Platform
- Client team buy-in / adoption / training
- Leverage industry best practices – including what NOT to do
Contact Us
No matter your industry, company size, or business need, we’ve had experience across the board and could have a solution for you! Fill out your info, and we’ll get back to you ASAP!