Anomaly Detection - Cable TV, Internet, Phone and Home Security Providers
Anomaly Detection - Cable TV, Internet, Phone and Home Security Providers

Anomaly Detection

Cable TV, Internet, Phone and Home Security Providers

  • Cable operator needed identification of controllable customer churn on a timely (last week, not last quarter) basis and at an actionable (customer segment) level
  • Kaizen delivered an Anomaly Detection Tool that reduced Controllable Churn 10%
Customer Lifetime Value - Automotive Dealership
Customer Lifetime Value - Automotive Dealership

Customer Lifetime Value

Automotive Dealership

  • Automotive dealership group wanted to leverage Customer Lifetime Value (CLV) in their customer sales process
  • Kaizen delivered an analytics platform which scored customers from a CLV perspective and generated 10% revenue uplift potential
Integrated Revenue Management Platform - Theme Park Operator
Integrated Revenue Management Platform - Theme Park Operator

Integrated Revenue Management Platform

Theme Park Operator

  • Premier theme park operator desired a custom Revenue Management System (RMS) to hit growth target through optimal pricing of Tickets, Food & Beverage, and Merchandise sold park-wide
  • Kaizen delivered an automated, integrated RMS which generated an overall 5% revenue uplift
Marketing Analytics - Subscription Media Streaming Service
Marketing Analytics - Subscription Media Streaming Service

Marketing Analytics

Subscription Media Streaming Service

  • Subscription media streaming service provider wanted to identify true causes of churn and determine targeted marketing actions that will drive retention
  • Kaizen delivered a Marketing Analytics Platform that provided data-driven, targeted marketing actions based on customer churn drivers
Workforce Planning Optimization - Theme Park Operator
Workforce Planning Optimization - Theme Park Operator

Workforce Planning Optimization

Theme Park Operator

  • One of the US’ largest theme park operators wanted to optimize their park operations – specifically, workforce labor by department – to maximize guest experience and avoid unnecessary costs
  • Kaizen delivered a workforce planning optimization solution that generated a 15% operating cost avoidance
Tee Time Price Optimization - Online Booking Service
Tee Time Price Optimization - Online Booking Service

Tee Time Price Optimization

Online Booking Service

  • A leading golf booking service sought to leverage revenue management and pricing analytics to maximize tee time revenue and inventory utilization
  • Kaizen delivered a custom tee time price optimization solution which increased revenue per available tee time by 3% to 5%
Guest Demand Forecasting - Destination Resort
Guest Demand Forecasting - Destination Resort

Guest Demand Forecasting

Destination Resort

  • A premier resort needed to drive operating margin and increase visibility to customer demand
  • Kaizen delivered a custom analytics solution that generated 2+% incremental margin annually through a combination of demand forecasting and analytically-driven F&B outlet open/close recommendations
Marketing Spend Optimization - National Senior Living Operator
Marketing Spend Optimization - National Senior Living Operator

Marketing Spend Optimization

National Senior Living Operator

  • Senior living operator wanted to optimize their Marketing spend and increase move-ins
  • Kaizen delivered a Marketing Spend Optimization solution that improved the efficiency metrics upper and lower purchase funnel, increasing move-ins by 12%
Freight Price Optimization - Transportation, Logistics, Freight Forwarding
Freight Price Optimization - Transportation, Logistics, Freight Forwarding

Freight Price Optimization

Transportation, Logistics, Freight Forwarding

  • Global freight forwarder wanted to maximize profit through the power of pricing
  • Kaizen delivered an automated, integrated Price Optimization system that optimally prices any shipment on any lane at any time
Dealership Monthly Sales Targets - Automotive Retail
Dealership Monthly Sales Targets - Automotive Retail

Dealership Monthly Sales Targets

Automotive Retail

  • Retail operations unit of a global Automotive OEM wanted to set dealer-specific monthly sales targets using an analytically-driven approach (as opposed to “last year plus”)
  • Kaizen delivered a Dealer Sales Target predictive analytics tool which improved operational efficiencies and increased dealer satisfaction
Food and Beverage Pricing Analytics - Theme Park Operator
Food and Beverage Pricing Analytics - Theme Park Operator

Food and Beverage Pricing Analytics

Theme Park Operator

  • Theme park operator desired a custom system which generated optimal pricing of every menu item
  • Kaizen delivered a Price Optimization system which delivered 2% to 5% profit uplift
Subscription Price Optimization - Sports Broadcasting Network
Subscription Price Optimization - Sports Broadcasting Network

Subscription Price Optimization

Sports Broadcasting Network

  • A sports broadcasting network wanted to leverage prescriptive analytics to drive both revenue and subscribers in their high-growth digital subscription business
  • Kaizen delivered an integrated price optimization solution that drove revenue 4% and net subscriber increases by 8%
Ticket Price Optimization - College Athletics
Ticket Price Optimization - College Athletics

Ticket Price Optimization

College Athletics

  • Prestigious college football program sought to maximize game revenue and attendance through optimal ticket pricing
  • KaizenPrice (Kaizen’s packaged pricing app for College Athletics programs) delivered 7.5% measured revenue uplift
High Value Customer Retention - Sports Broadcasting Network
High Value Customer Retention - Sports Broadcasting Network

High Value Customer Retention

Sports Broadcasting Network

  • A sports broadcasting network needed to increase customer retention in their high-growth digital business and viewed advanced analytics as the answer
  • Kaizen delivered a prescriptive analytics solution that increased customer retention by 300 basis points