Technology, Media, & Telecommunications
With the rise of streaming platforms, immersive experiences, and demand for personalized content, we help businesses in the TM&T space navigate the digital age with specialized analytics, data management services, business intelligence solutions, and deep industry knowledge.
Our Value Contributions to TM&T Clients
4.7%
Revenue
$562M+
Costs
3.5%
Profit
Trusted Clients
Areas of Expertise
Providing data-driven insights that transform guest experiences, increase visitor numbers, improve operations, and optimize revenue streams
In the rapidly evolving tech landscape, we help companies drive innovation, leverage emerging technologies to solve complex problems, and stay ahead of the competition
Helping telecom providers leverage data to understand their customers, drive revenue, and make data-driven decisions
Client Success Stories
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Subscription Price Optimization
Subscription Price Optimization
Sports Broadcasting Network
- A sports broadcasting network wanted to leverage prescriptive analytics to drive both revenue and subscribers in their high-growth digital subscription business
- Kaizen delivered an integrated price optimization solution that drove revenue 4% and net subscriber increases by 8%
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Customer Churn Anomaly Detection
Customer Churn Anomaly Detection
Cable TV, Internet, Phone and Home Security Provider
- Cable operator needed to identify controllable customer churn anomalies on a timely basis (last week, not last quarter) and at an actionable level (customer segment)
- Kaizen provided its Anomaly Detection Tool, built in AWS, that reduced Controllable Churn by 10%
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Customer Acquisition Analytics
Customer Acquisition Analytics
Cable TV, Internet, Phone and Home Security Provider
- Cable operator needed to identify targeted audiences and create personalized promotions and offers to drive market growth
- Kaizen provided a customer acquisition anomaly detection tool that identified prioritized market opportunities, recommended target treatments, and provided an A/B testing platform, increasing conversion rates by 6%
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Cloud Migration & Engineering
Cloud Migration & Engineering
Premier Theme Park Operator
- Premier Theme Park Operator wanted to avoid the high replacement and upgrade costs of their on-premise data infrastructure (Cloudera).
- Kaizen implemented new data integration architecture and provided change management for both IT and their internal business customers, leading to 80% reduction in on-prem infrastructure costs.
Our Promise
RAPID VALUE
- Rapid business benefits with Kaizen Agile approach
- AWS & Microsoft vendor certifications
- Rapid Cloud Migration Framework
- Foster continuous improvement
SEAMLESS EXECUTION
- Unmatched success in end-to-end execution
- Realization of value against evolving project challenges
- Experienced subject matter experts with both deep and broad skills
SUSTAINABILITY
- Flexible engagement models
- Automation and orchestration of work product in proprietary Kaizen Delivery Platform
- Client team buy-in / adoption / training
- Leverage industry best practices – including what NOT to do
Contact Us
No matter your industry, company size, or business need, we’ve had experience across the board and could have a solution for you! Fill out your info, and we’ll get back to you ASAP!