Kaizen Analytix LLC
Privacy Policy
Last Updated: February 3, 2020
- INTRODUCTION. Kaizen Analytix LLC ("our" "us", and "we") respect your privacy and are committed to protecting it through our compliance with this privacy policy ("Privacy Policy").
This Privacy Policy describes the types of information we may collect from you, the user, ("you" and "your") or that you may provide when you visit our website https://www.kaizenanalytix.com/ and any affiliated third party websites that may contain a link to this Privacy Policy, including, without limitation, any pages, facilities, services, or capabilities accessible on or by any top-level domain owned by us or any subsite, subdomain, subdirectory, virtual site, or virtual directory thereof (collectively, the "Websites") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to information we collect:- on or through the Websites;
- in email, text, and other electronic messages between you and any Website or us; and
- when you interact with our advertising and applications on third party websites and services, if those applications or advertising include links to this Privacy Policy.
- us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries) that does not link to this Privacy Policy; and
- any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Site.
Please note that we are located in the United States and any information you provide to us may be stored in the United States. We do not advertise or sell our services and/or products to users located outside of the United States. If you are visiting a Website from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information about you, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as the European Union, and you consent to the transfer of information about you, including your Personal Information, to the U.S.; and the use and disclosure of information about you, including your Personal Information, as described in this Privacy Policy. - CHANGES TO OUR PRIVACY POLICY. It is our policy to post any changes we make to this Privacy Policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date we last revised this Privacy Policy is identified at the top of this page as the "Last Updated" date. When you use any Website after any updates to this Privacy Policy, you agree to and accept the updates and the included revisions and modifications. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.
- CONTACT INFORMATION. To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Kaizen Analytix LLC
2 Ravinia Drive, Suite 900
Atlanta, Georgia 30346
Andy Williamson
Chief Product Officer
Andy.williamson@kaizenanalytix.com - CHILDREN UNDER THE AGE OF 18. Our Websites are not intended for children under 18 years of age. No one under age 18 may provide any information to any Website. We do not knowingly collect information from children under 18 and do not direct our Websites for use by individuals under the age of 18. If you are under 18, do not use or provide any information on the Websites or on or through any of their features, make any purchases through a Website, use any of the interactive or public comment features of any Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us engage@kaizenanalytix.com and we will promptly remove the information.
- Information We Collect About You and How We Collect It. We collect several types of information from and about users of our Websites, including information:
- that is about you but individually does not identify you; and/or
- about your internet connection, the equipment you use to access a Website and usage details.
- From you when you provide it to us directly or when you provide it to or through the services and products we offer on our Websites.
- Automatically as you navigate through a Website. Information collected automatically may include usage details and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our business partners.
- Information You Provide to us. The information we collect on or through a Website may include:
- Information that you provide by filling in forms on a Website. This includes information provided at the time of registering to use a Website, subscribing or purchasing services or products we offer, posting material to or through a Website, or requesting further services. We may also ask you for information when you enter a contest or promotion provided by us or when you report a problem with a Website or ask us a question.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through a Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through a Website.
- Your search queries on a Website.
While it is your choice whether to provide the requested information or not, we cannot provide certain services you may request if you do not provide the requested information.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of a Website or transmitted to other users of a Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Any User Contributions you post or otherwise provide are at your own risk.
- Information We Collect Through Automatic Data Collection Technologies and Do-Not-Track Signals. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Usage Details. Details of your visits to our Website, including traffic data, logs, and other communication data and the resources that you access and use on the Website.
- Device Information. We may collect information about your computer or mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, and mobile network information.
- Location Information. The Website does not collect real-time information about the location of your device.
The information we collect automatically is statistical data and does not include Personal Information. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Websites according to your preferences.
- Recognize you when users return to our Websites.
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.
- Flash Cookies. Certain features of our Websites may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Websites. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Section 9Error! Reference source not found..
- Web Beacons. Pages of a Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- THIRD PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES. Some content or applications, including advertisements, on the Websites are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Websites. The information they collect may be associated with Personal Information they collect from you or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Section 9. - HOW WE USE YOUR INFORMATION. We use information that we collect about you or that you provide to us to, among or our other internal business purposes:
- Present our Websites and their contents to you.
- Provide you with information, products, or services that you request from us.
- Fulfill any other purpose for which you provide it.
- Provide you with notices about your account/subscription, including expiration and renewal notices.
- Carry out our obligations, including contractual obligations, and enforce our rights arising from any contracts entered into between you and us, including for billing and collection and to enforce our Terms of Use.
- Notify you about changes to our Websites or any products or services we offer or provide though them.
- Allow you to participate in interactive features on our Websites.
- Use in any other way we may describe when you provide the information to us or as set forth in a separate agreement between you and us.
- Improve the Websites by solving technical problems, to calculate overall usage statistics, for internal marketing and promotional purposes, and for service development and content improvement.
- Maintain the security and integrity of the Websites and our IT systems.
- Use for any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Although we do not collect Personal Information at this time, if we collect any Personal Information from you, will retain your Personal Information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid during such time. When Personal Information is no longer needed or legally required, it will be permanently deleted or de-identified so that it can no longer be associated with a specific individual. - DISCLOSURE OF YOUR INFORMATION. We may disclose aggregated, non-personally identifiable information about our users, and information that does not identify any individual, without restriction. Although we do not collect Personal Information at this time, if we collect any Personal Information from you, we may disclose Personal Information that we collect or you provide as described in this Privacy Policy.
- CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION. We strive to provide you with choices regarding the information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of Your Information for Third Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data, please check the relevant box located on the form on which we collect your data or adjust your user preferences in your account profile. You can also opt-out by sending us an email stating your request to engage@kaizenanalytix.com.
- Promotional Offers from us. If you do not wish to have your email address used by us to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data, please check the relevant box located on the form on which we collect your data or adjust your user preferences in your account profile. You can also opt-out by sending us an email stating your request to engage@kaizenanalytix.com. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
- Targeted Advertising. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website, available here: http://optout.networkadvertising.org/?c=1#!/.
- YOUR CALIFORNIA PRIVACY RIGHTS. This section is required under California law. California residents are entitled to information about our practices regarding the sale of Personal Information. We do not sell any Personal Information. If at any time we begin selling Personal Information, we will update this Privacy Policy.
- DATA SECURITY. We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. In addition, we urge you to be careful about giving out information in public areas of Websites like message boards. The information you share in public areas may be viewed by any user of a Website.
Unfortunately, the transmission of information via the internet is not completely secure and can potentially be intercepted or incorrectly routed. Although we do our best to protect your Personal Information, we cannot guarantee the security of your information transmitted to our Websites. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on any Website. Please consider this before submitting any information to us or through the Websites. - CREDIT CARD PROCESSING AND DATA SECURITY. We do not receive funds directly from you when you use the Websites to purchase our services or products. We utilize a third party billing and payment processing gateway, provided by Stripe, Inc., who provides the infrastructure and security necessary to provide secure transmission of your credit card transaction data. Stripe, Inc's terms of service are available at https://stripe.com/us/legal and its privacy policy is available at https://stripe.com/us/privacy, which are incorporated by reference herein. We can only accept credit cards for processing through our secured payment-processing gateway. Although we do not control the security environment for them and cannot make any guarantees regarding the secure processing of your credit card transaction data, we want to inform you that our credit card processor is compliant with the Payment Card Industry Data Security Standard ("PCI DSS") as a Level 1 service provider. We require that our credit card processors are compliant with PCI DSS. PCI DSS is the bankcard industry's stringent security standard. Examples of our credit card processor's security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of order information to and from our customers; restricting access to personal information; and periodic security audits by third party security experts.
- SOCIAL MEDIA. Any information, communications, or material of any type or nature that you submit to us through a third party website including, but not limited to, any of our Websites or accounts contained on a social media platform or website such as Facebook and LinkedIn, whether by e-mail, posting, messaging, uploading, downloading, or otherwise (collectively, a "Submission"), is done at your own risk and without any expectation of privacy. By visiting any of our social media accounts, you are representing and warranting to us that you have reviewed the applicable social media platform's or website's privacy policy and terms of use and that you will abide by all such provisions contained therein. We cannot control the actions of the providers or the other users of any social media platform and we are therefore not responsible for any content or Submissions contained on such platforms. We do not guarantee the privacy and safety of these areas. We encourage you to be wary of providing any of your personal information in such public forums. The information you submit can be collected and used by people you do not know. Again, your use of these features and your Submissions are fully at your own risk.
- MONITORING AND ENFORCEMENT. We have implemented various measures to monitor compliance with and enforce the elements in this Privacy Policy, however, we expressly disclaim the obligation to monitor such compliance. If you have a privacy related inquiry, complaint or dispute, please contact us at the postal address, telephone number, or e-mail listed in Section 3.